Privacy Policy

PRIVACY POLICY

Precious by Flo® respects your right for privacy while you are shopping on our online store. We want to help you better understand how we collect, use, and protect your personal data. This Privacy Policy is designed to help you be aware of your privacy choices when you visit our site.

GENERAL

Precious by Flo® does not sell or share any personal information you provide us. In order to process orders, we need to obtain certain information such as your name, address, shipping and billing information, phone number, email and credit card details. When you provide us with personal information to complete a transaction, we deemed it implied that you consent us to collect it and use it for that specific reason only. Transactions on our website are secure and we do not store your credit card information in our system. When browsing our online store, we also automatically receive your computer’s internet protocol (IP) address. This provide us with information that helps us learn about your browsing experience and your operating system. 

It is important to note that in cases when it is required by law or if you violate our Terms and Condition, we may be obliged to disclose your personal information.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

MARKETING AND EMAIL LIST

With your consent, we may send you emails about our store, newsletter, new products and other updates via our marketing campaigns. We will always provide you with an opportunity to opt-out or unsubscribe. If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for us to collect and/or use your information, by contacting us anytime at info@preciousbyflo.com 

WEBSITE AND HOST

Our online store is hosted on BigCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through their databases and their general application. BigCommerce does not store your credit card information. That information Is stored safely by the payment gateway you choose to use upon checkout. 

For more information about their Privacy Policy, please visit https://www.bigcommerce.com/privacy/

PAYMENT GATEWAY

During checkout you will be asked to choose a direct payment gateway to complete your purchase. During this time, BigCommerce does not store your credit card data, the payment gateway does. Please check out this link to know more about payment gateway:

https://support.bigcommerce.com/s/article/Online-Payment-Methods

The transaction data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as is necessary to complete your transaction. After that is complete, your transaction information is deleted automatically. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. This adherence was made possible by the joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

For more insight on PCI-Compliance, you may also want to read https://support.bigcommerce.com/s/article/PCI-Compliance

THIRD-PARTY SERVICE PROVIDERS

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they are obligated to render to us. 

On the other hand, some third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide them in relation to your transaction. Therefore, we recommend that you read their privacy policies so you can understand better how your personal information will be handled by these third-party providers. 

Please also note that certain providers may be located in different jurisdictions, beyond our scope. Needless to say, if you consent to proceed with a transaction that involves the services of the said third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in the purchase transaction may be subject to disclosure under United States legislation, including the Patriot Act. 

It is important to note that once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

CLICKING ON LINKS AND APPS 

When you click on links on our online store, they may direct you away from our website. Once you leave our website and/or are directed to other sites or applications, we are not responsible for the privacy practices of the other websites or applications.  We strongly recommend you read the other website’s/applications’ privacy policies or statements.

PRIVACY AND COOKIES

A browser cookie is a small amount of information sent from a website and saved into a visitor’s web browser. Commonly, websites use cookies to track the surfing habits of visitors, make it easier for returning customers to login, remember what products were added to the shopping cart. BigCommerce, our website host does use cookies to remember what is in a shopper's shopping cart. This helps to generate information for the Abandoned Cart Saver. 

For more information on relevant information about cookies used by BigCommerce, please visit https://support.bigcommerce.com/s/article/Privacy-Policy

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update and change this privacy policy at any time deemed necessary, so please review it frequently. Changes will take effect immediately upon posting them on the website. If we make changes to this policy, we will notify you on the site that it has been updated. Please note that if in the future our store is acquired or merged with another company, your information may be transferred to the new provider so that they may continue to sell products to you.

INQUIRY AND CONTACT INFORMATION

If you would like to 1.) access, amend or delete any personal information we have on you, 2.) register a complaint, or 3.) clarify some information contact our Privacy Compliance Officer via email at info@preciousbyflo.com, by phone at 778-968-2513 or by mail at 

 

This Website is operated by Precious by Flo® and is hosted by BigCommerce

All inquiries may be directed to:

PRECIOUS BY FLO

info@preciousbyflo.com

+1-778-968-2513

 

Precious by Flo 

[Re: Privacy Compliance Officer]